Water heaters are essential to your home. You need hot water on demand. The only way that can happen consistently is with a dependable water heater.
If you are not getting consistent hot water, this could be a major warning to call a plumber to check if a repair is needed or a replacement.
Water heaters last s 10-15 years. If you can’t remember when you purchased your water heater, chances are it’s nearing time for a replacement. An aging water heater could give you warnings in advance such as noises, sediment build-up, and frequent repairs. Take heed to these warnings and start preparing for a replacement before your water heater shuts down completely and the purchase becomes urgent.
If hot water is discolored, there could be sediment build-up inside the water heater. This is caused by hard water sediment or corrosion that has developed over time because of the age of your water heater. If this is occurring, a qualified plumber can help you determine if you need a replacement, or the water heater can be drained or flushed to fix the issue.
Before shopping for a water heater, you must consider capacity. Has the number of people in your home changed since your last purchase? That plays a major role in the size of water heater you will need for your home.
Typically, storage heaters hold 30 to 80 gallons of water. A family of four could use a 40-to 60-gallon storage heater, while a larger family of up to eight might need an 80-gallon tank. The more volume the storage tank holds, the bigger it is and the more storage space it will require. Contact L.D. Smith Plumbing if you need help choosing the appropriate capacity for your home.
Also remember that water heater sizes could vary significantly from your last purchase 10 or 15 years ago. Measure your space to ensure the water heater you choose fits perfectly.
Storage water heaters are not the only option. Tankless water heaters are known to be more energy efficient and are compact which saves space in your home. The biggest difference between a storage tank and tankless heater is how water is stored. Tankless water heaters do not store water. Instead, heating coils are used to heat the water as needed.
Consider water usage in your home before choosing a tankless water heater. This water heater could be a challenge in homes where water flow is used in multiple areas of at the same time. For example, you could be frustrated if you’re trying to wash clothes in hot water while another family member is washing dishes and someone else in the home is taking a shower. Hot water will take time in this scenario.
Also remember that tankless water heaters operate best in homes with natural gas. A qualified plumber can set up a tankless water heater for homes that run on electric.
Most homeowners purchase storage tank water heaters because of its durability. Storage tank water heaters can hold as much as 120 gallons of water. Although not as efficient as tankless, storage tank water heaters are convenient. They fit in almost any home and work easily with electric or natural gas. Most homeowners choose storage tank water heaters because they run effortlessly once installed – that means fewer repairs, saving you money long-term. But the money you save in repairs could show up on your monthly bill, especially during the winter months. Unlike tankless, water is stored in a storage tank water heater and re-heated each time you want to use it.
Water heater warranties variety depending on the brand. The most common water heater warranty is six years but there are brands that offer as many as 12 years. Be clear about specific details in any warranty such as coverage, labor costs for repairs and transfer details if original purchaser sells the home.
An Energy Star seal of approval ensures your water heater will be environmentally friendly. These products use up to 30 percent less energy than standard devices.
Water Heater 411
What's going on inside your water heater? Lance Smith, owner of L.D. Smith plumbing breaks down what's inside your water heater and how it works, if you need a water heater repair or replacement, contact the experts at L.D. Smith Plumbing.
PHONE:
317.927.7186
FAX:
317.426.4739
EMAIL: [email protected]
L.D. Smith Plumbing
2400 Southeastern Ave.
Indianapolis, IN 46201
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Hometown: Indianapolis
Someone you admire:
Dorothy Kenyon: She became a lawyer in a time when women were not
allowed to be lawyers and she fought for women's rights her entire life.
Three pet peeves?
Lateness
Laziness
People saying "it's not my job"
Skills/talents: I am learning how to garden and so far I have not killed anything!
Personal motto: Teamwork is everyone's job
On Sunday mornings, you can usually find me... At Half Price Books
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Hometown: Indianapolis, IN
Hobbies: “I love the outdoors and cycling and hiking.”
Work background: “Licensed plumbing contractor with 33 years of experience.”
Why would you recommend LD Smith over other companies? “We are a group of experienced plumbers who have been co-workers and friends for a long time, working together to make LD Smith Plumbing a great place to work.”
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Hometown: Plainfield, IN
Hobbies/Pets/Family: “I have a rescue dog from the Humane Society”
Work background: “3 years new home construction and 13 years plumbing service experience”
What is the most bizarre plumbing experience you have experienced? “I was at a home where plumbing was installed completely backward and the homeowner was told it would be fine.”
What customer experience made you feel most helpful? “When I can solve a homeowner’s situation that others have failed at multiple times.”
Why would you recommend LD Smith over other companies OR why would you recommend plumbing as a career? “I would recommend LD Smith because we are all experienced technicians that do quality work.”
Anything else you would like to add about yourself? “I take pride in my work and customer satisfaction”
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Hometown: Bloomington, IL
Hobbies/Pets/Family: “I enjoy spending time on midwestern lakes with my friends and family in my boat. I love to waterski and barefoot ski as well. I also play hockey and football. I have a two-year-old boxer mix named Sophie who is a handful but a great dog.”
Work background: “15 years in the plumbing industry”
Most bizarre plumbing experience? “We recently had a homeowner who was having some drainage problems in their home which were symptoms of a clogged plumbing vent. Upon getting on the roof, I found the tail of a squirrel sticking out of both plumbing vents coming through the roof! The squirrels had tried to get in to the vents over the winter to get warm, and had become stuck. It was a messy cleanup!”
What customer service experience made you feel most helpful? “I have had many jobs where other companies have walked away from a difficult problem and LD Smith was able to find a solution for them. Those are the best experiences in my opinion.”
Why would you recommend LD Smith over other companies? “I would recommend LD Smith because we offer quality service, at a fair price, without the gimmicks…period.”
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Hometown: Indianapolis, IN
Hobbies/pets/Family: “I enjoy basketball, football, ping-pong, baseball, tennis, and yard work. I have a wonderful wife named Amber and four children. Two boys-Keaton and Brose. Two girls-Stella and Coral.
What is your work background? Any awards in work or school? “I have been in the customer service industry for 16 years. I spent three years in the electrical industry. I have been in the plumbing industry for 2 months.”
What customer experience made you feel most helpful? ” Whenever a customer’s plumbing issue is resolved I feel the most helpful.”
Why would you recommend LD Smith over other companies? “L.D. Smith is a great local company that believes in quality workmanship and nothing less. Employees at LD Smith take pride in what they do and have a clear understanding of the importance of quality and reputation.”
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Hometown: Anderson, Indiana
Hobbies: Spending time with my children, playing video games, and watching horror movies.
Best part about my job: I’m just starting out, but I am enjoying my job much more than I anticipated.
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Hometown: Mooresville, IN
Hobbies/Pets/Family: “Camping with the family, being on the lake fishing and coaching football”
What is your work background? Any awards in work or school? If school awards, what school. If work, what job? Life accomplishments? “Plumbing for 14 years. I started off with two years of production, and then have 12 years of service and excavation experience after that.”
What is the most bizarre plumbing experience you have experienced?“Excavating and finding a homeowner’s sewer line with a 4″ gas main bored through it.”
What customer service experience made you feel most helpful? “All of them”
Why would you recommend LD Smith over other companies OR why would you recommend plumbing as a career? “LD Smith is a family-oriented company and treats customers as good as employees.”
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Hometown: Murray, KY
Hobbies/Pets/Family: “I have two grown children that I am so proud of that live in Kentucky. I am engaged to a wonderful man and have a cat that is too spoiled for it’s own good. I have lived in Indiana for 10 years.”
Work background/awards/life accomplishments? “I have been an office manager/dispatcher for about 16 years. No matter what the job title, customer service is always a large part of that job.”
Is there a customer experience that made you feel helpful? “There was a lady that her sewer line was broken and had to be replaced, but she could not afford that kind of expense at the time. We were able to get her financed at a monthly rate she could afford. She was thrilled we could get her plumbing back and better than before in such a quick timeframe.”
Why would you recommend LD Smith over other companies OR Why would you recommend plumbing as a career? “Plumbing is a great industry to work in. I always thought plumbing was just toilet or sewer issues, but we work on bathrooms, kitchens, utility rooms and gas lines. No one wants to worry about a backed up toilet, but it is nice to know we can take care of it so you can focus on what really matters to you.”
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Hometown: Orange County, Calif.
Hobbies: Traveling, cooking, baking and photography
Pets: Wally, a rescue
Accomplishments: I went to school to be a massage therapist.
Share a customer experience that made you feel helpful? "I think every day that I work at L.D. Smith Plumbing, I am helpful, in some form, to customers. When customers call with issues, I do my best to remain calm and assure them that everything will be OK."
Why would you recommend L.D. Smith Plumbing over other companies? I think L.D. Smith Plumbing has a great group of employees who strive to get the job done right the first time."
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HOMETOWN: Indianapolis
HOBBIES: I enjoy building furniture
PETS: One cat
SHARE A CUSTOMER EXPERIENCE THAT MADE YOU FEEL HELPFUL: Almost every customer I visit has a sewer that is usually clogged. Once we get it open, the customer thinks I'm a hero. That makes me feel so helpful.
WHY WOULD YOU RECOMMEND L.D. SMITH PLUMBING OVER OTHER COMPANIES: I have worked at other places, but Lance, the owner, makes sure the job is done right the first time. I can appreciate that.
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Hometown: Evansville, Ind.
Hobbies/Pets/Family: Video games, football, basketball, spending time with wife and two children
Work background/awards/life accomplishments: Indiana All-State football 2009, All-City Basketball 2009 (Evansville), graduated from Oakland City University in 2013 in criminal law
Is there a customer experience that made you feel helpful? I was working on a new residential house when a customer approached me and asked about putting in a manifold water system. I informed them that doing a manifold system is doable and a viable option, but there was a cheaper and more efficient way to constantly have hot water. I informed the customer of the re-circulation line that runs to fixtures to allow hot water to get to all fixtures quick without wasting water. The customer was pleased with my suggestion and decided to go with my recommendation.
Why would you recommend L.D. Smith Plumbing over other Indianapolis plumbing companies? I would recommend L.D. Smith Plumbing because you can always count on the truth. They will always be fair, educated, thorough, respectful and get the job done.
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